Information We Collect

When you interact with our budget foundations courses, we collect information that helps us provide better educational experiences. This includes basic contact details when you inquire about our programs, and educational progress data during course participation.

• Contact information including name, email address, and phone number
• Educational background and learning objectives you share with us
• Course progress and assignment completion data
• Communication preferences and feedback
• Payment information processed through secure third-party systems

We don't collect more than necessary. Most information comes directly from you when you sign up for courses or contact us with questions about budget management education.

How We Use Your Data

Your information serves specific educational purposes. We use it to deliver course materials, track your learning progress, and communicate about program updates. We also analyze learning patterns to improve our curriculum.

We don't sell your information to other companies. Sometimes we work with educational technology partners who help deliver our courses, but they're bound by strict confidentiality agreements.

Marketing communications only happen if you've specifically opted in. You can change your preferences anytime by contacting us or using unsubscribe links in our emails.

Data Protection & Security

We take data security seriously, especially given Thailand's Personal Data Protection Act requirements. Our systems use encryption for data transmission and storage, with regular security audits conducted by external specialists.

• SSL encryption for all data transmission
• Regular security updates and system monitoring
• Limited access controls - only authorized staff can access student data
• Regular backups stored in secure, geographically separate locations
• Annual third-party security assessments

Despite our best efforts, no system is completely foolproof. If a data breach occurs, we'll notify affected individuals within 72 hours and work with relevant authorities as required by Thai law.

Your Rights Under Thai Law

Thailand's Personal Data Protection Act gives you specific rights over your personal information. We respect these rights and have procedures in place to honor your requests promptly.

• Request a copy of all personal data we hold about you
• Ask us to correct any mistakes in your information
• Request deletion of your data when it's no longer needed
• Limit how we process your information
• Receive your data in a portable format
• Object to marketing or automated decision-making

To exercise these rights, email us at contact@extralogicidentify.com with "Data Rights Request" in the subject line. We'll respond within 30 days and may need to verify your identity first.

Data Retention

We keep your information only as long as necessary for educational purposes and legal compliance. Different types of data have different retention periods based on their purpose and legal requirements.

• Course enrollment and completion records: 7 years for certification purposes
• Communication records: 3 years for customer service quality
• Payment information: As required by Thai financial regulations
• Marketing preferences: Until you unsubscribe or request deletion

When retention periods expire, we securely delete information using industry-standard methods. Some information may be kept longer if required by law or for legitimate business purposes like fraud prevention.

You can request early deletion of your data at any time, though some information might need to be retained for legal compliance or active course delivery.